Critical Response & Automation

Teams are often overwhelmed by high volumes of alerts, leaving them to manually investigate issues and coordinate fixes. The result is slow incident response, longer outages, and inconsistent remediation across teams.

The solution is critical response and automation that quickly pinpoints what’s failing, prioritises what matters, and automates repeatable actions so teams can resolve incidents faster, reduce noise, and restore services with confidence.

Observability

As systems grow more distributed and complex, teams struggle with limited visibility into how services behave and interact. This lack of insight makes it difficult to detect issues early or understand root cause when something breaks.

The solution is observability providing real time visibility across metrics, logs, and traces, helping teams quickly understand what’s happening in their systems, identify issues before users are impacted, and keep services healthy and reliable at scale.

Chaos Engineering

Modern systems are complex and failure is inevitable, yet many teams don’t know how their applications will behave under real world stress. This uncertainty creates risk when outages or unexpected conditions occur.

The solution, chaos engineering addresses this by intentionally introducing controlled failures to test system resilience, validate assumptions, and expose weaknesses before they impact customers helping teams build confidence that their systems can withstand disruption.

DORA & NIS2

Not only is downtime expensive, in large organisations compliance initiatives like NIS2 & DORA also need to be enforced & we’re seeing this across nearly all industries that have various levels of digital first transformations.

Financial Services/FinTech
Insurance
Healthcare
Public Sector
Telecommunications
Energy
Retail/Ecommerce
Technology/SaaS/ISVs
Transportation/Logistics

Roles

Who cares about Engineering Resilience & Automation in the observability stack?

Platform Engineering Manager
Kubernetes Platform Owner
SRE Lead
Reliability Engineering Manager
DevOps Lead
Platform Engineering Manager
IT Operations (ITOps) Manager
NOC Lead
Major Incident Manager
Service Delivery Manager
CTO/VP Engineering
Head of Infrastructure

Answering these questions helps uncover risks and align your strategy with best practices in Engineering Resilience & Automation in the observability stack.